Hiring professional cleaners can be a daunting task. With so many companies and individuals to choose from, it takes time to figure out where to start. After you’ve found someone that you think might be suitable, how do you know they’ll do a good job?
You should always ask a few key questions before hiring a cleaning company. This will help ensure you get the best possible service and that your property is in safe hands.
1. What are the Services Included?
Most cleaning companies in London offer a wide range of services designed to meet the specific needs of their customers. The most common ones include the following:
- Regular weekly or fortnightly cleaning
- One-off deep cleans
- Carpet and upholstery washing
- Bathroom, bedroom, living room, and kitchen sanitation
- End of tenancy services
Some also offer additional services such as ironing, laundry, and gardening. Others have standard packages, and you can add specific jobs for the staff at a certain price point. If you require any extras, discuss these with the cleaners, especially if you want to move the oven or the fridge around.
2. What are their Rates?
Knowing their upfront fees and other costs is very important. Fortunately, there’s a domestic cleaner that’s transparent with their rates and what they can offer. Others might charge by the hour, and some have specific costs for jobs you require for each visit. You can also ask them about promotions and discounted rates, especially if you’re one of their long-time clients.
3. Do the Company Require Background Checks?
Those who clean homes should have a thorough background check before they get hired. See if there are criminal records and ask questions. If you don’t know these pieces of information, always take precautions. Be safe and keep your jewelry, cash, and valuables locked inside a safe to avoid temptation.
4. Do they Have Insurance?
An insured cleaning company generally posts its insurance and bonds on its site. Ask about the coverage, what they will do if something is broken or if there are accidents during the job. The homeowners mustn’t be held liable for these issues since you will want a sparkling and clean bathroom and not necessarily a lawsuit.
5. How Often Do they Need to Come?
It is important to ask your potential cleaning company how often they envision coming to your home. The disinfection and organizing will generally depend on the size of the rooms. Some people may want the pros to come once a week, while others may want them to come every other week or even once a month. It is important to discuss this with the company to agree on a schedule that works for both of you.
Other Factors Things to Consider
The references for the cleaners are as follows:
- The name and contact information of the person who referred the company
- The number of years they have been cleaning properties
- How many houses do they clean per week?
- What type of detergents or supplies do they use?
- How will they organize your house? Is it from top to bottom or left to right?
- How long will it take them to clean the rooms?
- How much they charge per hour or per job
6. How Long Have they Been in Business?
Ask how long they have been running the business if it needs to be stated on their website. Others have faster staff turnovers, so don’t hesitate to ask these questions. The most important point is they can send someone who can do the job and get it done on time.
If a company has been in business for a long time, they likely have a lot of satisfied customers. This means they’re doing something right and are worth considering as a potential domestic cleaning provider in London. See more about the process of house cleaning on this site here.
On the other hand, if they are relatively new, they may not have all the kinks worked out yet. This isn’t necessarily a bad thing. After all, every business has to start somewhere, but it’s something to keep in mind when making your decision.
Ultimately, the verdict of whether or not to hire a particular company should come down to more than just how long they’ve been in business. However, it’s definitely something that you should take into consideration as you narrow down your options.
7. What If you’re Not Satisfied with the Results?
You should get the ones with warranties and guarantees if you’re unhappy with the results. Generally, it’s a good idea to do some supervision during their first time, so the team will know what areas to disinfect and organize. You can also take out all the guesswork by writing what you need and reaching an agreement with the professionals. Ask about contracts and ensure you’re not locked into something you don’t want.
8. What about Pets?
You need to mention pets since you don’t want to endanger their safety or get them stressed. You wouldn’t also want them to inhale toxic fumes of detergents and cleaning solutions, so make sure to mention this to the staff beforehand. Others have allergies to pet dander or fear certain breeds, so you should secure your pets somewhere inaccessible to professionals.
9. Are they Trained and Experienced?
The answer to this question may vary depending on the domestic cleaning company you are considering hiring. However, it is important to ask this question upfront to ensure that the company’s employees are trained and experienced in providing the best services possible.
Before hiring a domestic cleaning company, inquire about their employee training program and ask for references from past clients. This will help ensure that the company you hire can provide quality cleaning services. By asking these questions, you can be sure that you’re getting the best possible service for your needs. You can also research other websites and get recommendations from family and friends if you’re unsure who to hire.